Support

LekkerLokalz support is provided by Apex Tech Solutions (PTY) LTD. This page is publicly available and does not require an account.

Contact support

Business hours are Monday to Friday, 08:00 to 17:00, and by appointment. We respond within one business day during business hours.

Frequently asked questions

How do I create an account?

Open LekkerLokalz, choose the option to create an account, enter your name and mobile number, and complete the one-time passcode verification sent to your phone.

How do I place an order?

Sign in, choose a nearby merchant, select the available items you want, provide or confirm the delivery address, choose cash or EFT, and review the order before submitting it.

Which payment methods are accepted?

LekkerLokalz supports cash and EFT only.

How do I contact a driver or merchant about an order?

Use the contact option shown with the active order where it is available. If you cannot reach the driver or merchant, contact LekkerLokalz support by email, phone or WhatsApp.

How do I report a problem with an order?

Email or WhatsApp support with the phone number used for your account, the order reference and a clear description of the problem. Do not send passwords or one-time passcodes.

How do I delete my account?

Use the Delete Account option in your account settings or email sibusiso.n@apexsolution.tech from the address or with the phone number associated with your account. See the account deletion page for full details.

For deletion instructions, visit the account and data deletion page.