Privacy Policy

1. Who we are

Apex Tech Solutions (Pty) Ltd is a technology company based in Johannesburg, South Africa, serving clients across South Africa. You can contact us at sibusiso.n@apexsolution.tech or (+27) 81 237 2425.

This policy covers this corporate website. Apex Tech Solutions develops and operates technology products, including Apex Scholar. Individual products may provide additional privacy notices describing their specific data practices. Where a product-specific notice applies, it should be read together with this policy.

2. Information this website may receive

When you use this website or contact us through it, we may receive:

• Your name;
• Your email address;
• Your phone number, where you supply it;
• Your company or organisation name, where you supply it;
• The details of your enquiry;
• Basic technical logs generated by our hosting provider (such as IP address and browser type);
• Anonymised visit analytics (such as which pages are viewed and general device type), collected without cookies.

3. How we use this information

• Responding to your enquiries;
• Providing information or support that you request;
• Maintaining the security and reliability of the website;
• Understanding, in aggregate, how the website is used so we can improve it.

We aim to handle personal information lawfully and reasonably, consistent with South African data protection principles.

4. Service providers

This website relies on third-party service providers to operate: website hosting, email delivery, and website analytics (Vercel Analytics, which collects anonymised, cookie-free visit statistics). These providers process limited technical and contact information as needed to provide their services.

5. Data retention

We keep enquiry correspondence for as long as needed to respond to and follow up on the enquiry, and routine technical logs are retained only as long as our hosting provider's standard practice requires.

6. Security

We apply reasonable technical and organisational safeguards appropriate to the services we provide, including serving this website over HTTPS. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your choices and requests

You may contact us to ask what information we hold about you, request a correction, or ask us to delete information we no longer need. Email sibusiso.n@apexsolution.tech and we will respond within a reasonable time.